Support & Contact

Thanks for using Karb AI. We're here to help.

Karb AI is currently in a private beta. Access is allowlisted (invite-only).

Contact Support

For help with the app, access issues, or general questions

Email us

Billing & Payments

Manage your subscription, update payment methods, and view invoices

Manage Billing

Private Beta Access

If you believe you should have access but cannot log in

Request Access

FAQ

Find answers to common questions about Karb AI

View FAQ

Billing & Payments

Billing is handled via the Stripe Customer Portal. Use the portal to update your payment method, view invoices, and manage your subscription.

Step by Step Instructions

  1. Log in to your Karb AI account
  2. Navigate to Settings from the left sidebar
  3. Click on Billing
  4. Select Manage billing
  5. You will be redirected securely to Stripe's billing portal
  6. In the billing portal, click add payment method

If you can't access the portal or need help beyond what's available there, contact us at support@karb.ai

Private Beta Access

Because Karb AI is in private beta, you may not be able to sign in unless your account is on the allowlist. If you believe you should have access (or you were invited) but can't log in, email us at hello@karb.ai.

Company Details

Legal company name
Karb AI Limited
Business address
509 B 6 Nelson Street, Belfast, Antrim, Northern Ireland, BT15 1BH
Support email
support@karb.ai

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as possible.

Contact Support